FAQ
GENERAL & PROJECT PLANNING
What services does Digi 3D Scan provide?
We provide terrestrial 3D LiDAR scanning and digital documentation for architecture, construction, and oil and gas projects. Deliverables include:
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As-built floor plans, reflected ceiling plans delivered in both CAD and PDF formats,
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point cloud files in LGSX, E57 RCP, PTS and LAS formats,
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Revit/BIM models with various LOD levels to match your requirements,
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3D modelling,
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Preparation of custom drafting and full permit-ready drawings.
What regions do you cover?
Digi 3D Scan Inc. is Edmonton-based, with an additional office in Toronto. We proudly serve customers throughout Canada. Contact us with your project location and requirements to discuss availability, scheduling, and travel arrangements.
What information do you need for a quote?
Please provide the following:
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Project location,
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Approximate size of all spaces at various levels,
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Type of space (commercial, industrial, residential oil and gas),
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Required deliverables (as-built floor plans, RCP, Revit/BIM model,..),
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Preferred schedule.
Existing drawings, photographs, and project requirements are helpful. Include any site access restrictions or specific areas that need to be documented.
How much does a project cost?
Each project is quoted individually based on the total area to be scanned, site complexity, access conditions, lighting, scanning requirements, and requested deliverables. Email your project details to scan@digi3dscan.ca, and we’ll be more than happy to provide a quote within a few hours.
Can you accommodate large buildings or multiple locations?
Absolutely! We’re happy to accommodate projects of all sizes, including large buildings and multiple locations. Please share your project details, locations, and requirements, and we’ll work with you to plan the scanning and deliverables to suit your needs.
LiDAR SCANNING & SITE CAPTURE
What kind of scanners do you use?
We use Leica terrestrial laser scanners to capture precise, high-resolution 3D point clouds and panoramic site imagery.
How should I prepare the site?
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Provide full access to every room and space that needs to be scanned.
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Unlock all doors, gates, and access points to these areas.
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Turn off security alarms for the scheduled scanning period.
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Clear pathways and move items blocking features that need to be captured.
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Ensure someone is available to provide entry and resolve any access issues.
Can scanning capture concealed pipes, wiring, or structure?
LiDAR scanning cannot see through walls, ceilings, or other obstructions, it records only visible surfaces. Concealed systems need to be exposed and accessible at the time of capture to be documented.
How accurate are the scans?
Our Leica scanners capture up to 680,000 measurement points per second, with a specified 3D point accuracy of 5/32 inch—at 33 feet, along with panoramic site imagery.
How long does scanning take?
We typically scan 2,500–4,500 square feet per hour, including panoramic site imagery. Scanning can be faster, but our priority is capturing a complete, high-quality dataset. You’re paying for the finished product, not by the hour, so we take the time needed to capture the detail your project requires.
AS-BUILT FLOOR PLANS & REFLECTED CEILING PLANS
What is included in an as-built floor plan?
Our as-built floor plans document the existing layout, including walls, columns, bulkheads, stairs, windows, and doors. They include dimensions showing the size and position of these features and the distances between them, door and window annotations, and ceiling heights for every room.
What is included in a reflected ceiling plan?
Our reflected ceiling plans document the existing layout of walls, columns, bulkheads, ceiling heights, light fixtures, diffusers, exposed ductwork, and other major overhead elements visible from below. They include dimensions and annotations showing the size, position, and relationship between these features.
Can you provide elevations and sections?
Yes! We can prepare elevations and sections upon request. Please specify the views and details you need when requesting a quote so we can include them in your project scope.
Can I specify drawing formats and standards?
Yes. We work in both imperial and metric units and provide AutoCAD (DWG) files, print-ready PDFs, Revit models, and 3D modelling and drafting files in Chief Architect format. If you require other formats or specific drawing standards, please include them when requesting a quote. We’ll review your requirements and do our best to accommodate them.
POINT CLOUD DATA
Can I order point cloud data without drafting or modelling?
Absolutely! We can supply a standalone point cloud without drawings or models. Available export formats include LGSX, E57 (as one file), E57 (as separate files), RCP, PTS, LAS, PTG, and PTX.
Where is my scan data stored, and how can my team view it?
You have two options:
1. Digi 3D Scan’s online workspace
For a small monthly fee, your data is hosted in our custom-built workspace, accessible 24/7. You and your project team can view the 3D model and point cloud, take measurements, attach photos, and communicate directly within the model.
2. Your own servers or computers
We can provide the point cloud files for you to store locally, with no hosting fees from Digi 3D Scan. You’ll need sufficient storage, compatible viewing software, and enough computing power to handle the files.
CUSTOM DRAFTING & PERMIT DRAWINGS
What software do you use?
We use Chief Architect for 3D modelling and architectural drafting.
What drawings do you provide?
We provide a 3D model with a full set of architectural drawings, ready for submission to the city for permitting. We specialize in residential new builds and custom renovations.
How much does custom drafting cost?
Please contact Dorian by email at scan@digi3dscan.ca or by phone at 780-265-0641 to discuss your project details and requirements.
If you have any questions that you were not able to find the answers to above, please reach out via our Contact Us form.